Privacy Policy

This policy covers how PayBay I Ltd (“we”, “us”, “our”) treats the personal information that PayBay I Ltd collects and receives from its website visitors and members (“you”, “your”).This policy covers the website and all pages on its domain name. When you click a link or otherwise leave this domain name, our privacy policy will no longer apply. This policy does not apply to the practices of companies that PayBay I Ltd does not own or control, or to people that PayBay I Ltd does not employ or manage.


PayBay I Ltd collects and stores your personal information when you visit our website, make a transaction or contact our support team for help. We automatically receive and record your personal information on our servers from your web browser, including your IP address, avatar name and grid related, cookies set by PayBay I Ltd, and the page you request. We use this information to proceed transactions and to improve our website and business and provide a better user experience.
We do not rent, sell or share your personal information with any third parties. The only persons with access to your personal information are high-level PayBay I Ltd employees on a “need-to-know” basis.
We reserve the right to disclose your personal information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order of legal process served on us. We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Terms of Service, or as otherwise required by law.
You have the right to remove your personal information from our system and to transfer your data to any third party if no legal action is taken. In the event PayBay I Ltd is acquired or merges with another entity, PayBay I Ltd may transfer your personal information to the new entity.

Your e-mail address

Your e-mail address is used to contact you on a transactional basis. For example, we cen send you an e-mail when informing about transaction problems, answering your request and so forth.
Your e-mail address may be used to send you our newsletter featuring website updates, which is sent very rarely, no more than a few times per year.

Your credit card and payment information

PayBay I Ltd itself does not process credit cards, and PayBay I Ltd does not collect or store complete credit card information. We rely on trusted third-party payment processors, providers, and gateways to process transactions for our website. We do not have access to your complete credit card information.

Cookies are small pieces of data that are stored by a user’s web browser on the user’s hard drive. Cookies may record information a user accesses on one webpage to simplify subsequent interactions with that website by the same user, or to use the information to streamline the user’s transactions on related web pages. Cookies make it easier for a user to move from webpage to webpage and to complete transactions over the Internet. You may learn more about cookies at the following URL:
We use session ID cookies which make it easier for you to navigate our site. A session ID cookie expires when you close your browser. We also use persistent cookies which remain on your hard drive for an extended period of time. Persistent cookies may be used to store your login information and preferences.
Most major web browsers are set up so that they will initially accept cookies, but you may modify your computer’s preferences to issue you an alert when a cookie is downloaded, or to disable the ability of third parties to download a cookie to you.
If you reject cookies, you may still use our site, but you may have to re-enter your username and password more often and you may experience some other unexpected browsing inconveniences. Other companies do not have access to cookies set by PayBay I Ltd.

Confidentiality and security

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
We limit access to your personal information and e-mail address to employees who we believe reasonably need to come into contact with that information.

Changes to this Privacy Policy or e-mail practices

PayBay I Ltd reserves its right, at its sole and absolute discretion, to revise, amend, modify or revoke this Privacy Policy at any time and in any manner to the fullest extent by law. Changes to this Policy will be effective by posting revisions on the Privacy Policy link on the PayBay I Ltd website. If we make changes in our e-mail practices or in the way we use your e-mail address, we will post those changes to this Privacy Policy.

Contact Information

PayBay I Ltd
590 Kingston Road, London, United Kingdom, SW20 8DN

If you have questions or suggestions, please use our Contact Form.